How to Request Deletion

To request deletion of your Reply account and associated app data, send an email to:

[email protected]

Use the subject line:

Reply account deletion request

In the email, include:

The email address used to sign in to Reply
The sign-in provider you used, if known: Apple, Google, or Kakao
A short sentence saying: "Please delete my Reply account and associated app data."

We may ask you to verify account ownership before deleting data. For security, we may only process deletion requests from the email address associated with the Reply account or after another reasonable verification step.

What We Delete

After verification, we will delete or de-identify data associated with your Reply account, including:

Reply user profile
Name, email, gender selection, age bucket, self-reported English level, and onboarding data
Conversations and chat messages